I receive a login error message noting that the page was accessed from an unauthorized URL, what is the problem?
It is likely that your cache has stored login details from a past session. To avoid the memory cache problem, we suggest you try logging into Research4Life using a private browser window. This will prevent the browser from saving login details, and you will be able to log in again later without any issues.
- In Firefox, right-click on the Menu icon, and then click on ‘New Private Window’.
- In Chrome, right-click on the Menu icon, and then click on ‘New Incognito Window’.
- In Internet Explorer, click on the Tools menu, and then click on the “InPrivate Browsing” option.
- Once in the private/incognito window, you can open a Research4Life session by connecting to Research4Life portal and selecting the programme you want to use.